PAYMENT METHODS
We accept Visa, Mastercard, Discover and American Express, as well as Shop Pay, Apple Pay, Google Pay and PayPal. All prices are in U.S. dollars. Our site uses SSL encryption to keep your information secure and private.
SHIPPING
All packages are shipped from our studio in the mid-Atlantic region. Orders are processed and shipped within 4-6 business days. Transit times are typically 3-8 days depending on proximity and carrier. Our carriers have indicated that delivery times may be longer depending on weather, seasonal volume and other unforeseen circumstances. We do not offer overnight shipping at this time.
REFUND & RETURN POLICY
No worries! We have a 30 day window return policy! Items must be in resalable condition - i.e., not burned and in original, undamaged packaging. Please see our Return Policy page for more information or contact us directly at hello@easternshorecandleco.com.
DAMAGES AND ISSUES
Mistakes do happen! Please inspect your order upon arrival and contact us immediately if the item is defective, damaged or if you receive the wrong item. Give us a shout at hello@easternshorecandleco.com and we will respond promptly. Please include order number, name and address, description of damage or issue. A photo always helps!
GIFT PURCHASES
All of our shipments leave our studio safely packaged. Specialty gift packaging is available upon request. Send us an email at hello@easternshorecandleco.com.
WHOLESALE
Interested in a wholesale account for your brick and mortar store? Click here to tell us more!